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How To Fix /PRA/DVOLOPT003 - Internal error submitting background job. Please restart the transaction.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PRA/DVOLOPT -

  • Message number: 003

  • Message text: Internal error submitting background job. Please restart the transaction.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PRA/DVOLOPT003 - Internal error submitting background job. Please restart the transaction. ?

    The SAP error message /PRA/DVOLOPT003 Internal error submitting background job. Please restart the transaction. typically indicates that there is an issue with the background job submission process in the SAP system. This error can arise due to various reasons, including configuration issues, system resource limitations, or problems with the job itself.

    Possible Causes:

    1. System Resource Issues: The SAP system may be experiencing resource constraints, such as insufficient memory or CPU availability, which can prevent background jobs from being submitted successfully.
    2. Configuration Problems: There may be misconfigurations in the job scheduling settings or in the specific program being executed.
    3. Authorization Issues: The user attempting to submit the job may not have the necessary authorizations to do so.
    4. Program Errors: The program or report being executed may have internal errors or bugs that prevent it from running in the background.
    5. Database Issues: There could be issues with the database connection or performance that affect job submission.

    Solutions:

    1. Restart the Transaction: As suggested in the error message, try restarting the transaction. This can sometimes resolve transient issues.
    2. Check System Resources: Monitor the system's performance metrics (CPU, memory, etc.) to ensure that there are sufficient resources available. If necessary, optimize the system or schedule jobs during off-peak hours.
    3. Review Job Configuration: Check the configuration settings for the background job. Ensure that all parameters are set correctly and that the job is configured to run in the appropriate environment.
    4. Check Authorizations: Verify that the user has the necessary authorizations to submit background jobs. You can check this in transaction SU53 or by reviewing the user's roles and profiles.
    5. Debug the Program: If the issue persists, consider debugging the program or report that is being executed. Look for any runtime errors or exceptions that may be causing the job submission to fail.
    6. Check SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
    7. Consult Logs: Review the system logs (transaction SM21) and the job logs (transaction SM37) for any additional error messages or warnings that could provide more context about the failure.

    Related Information:

    • Transaction Codes:
      • SM37: To monitor background jobs and check their status.
      • SM21: To view system logs for error messages.
      • SU53: To check authorization issues.
    • SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs and the steps taken to troubleshoot.

    By following these steps, you should be able to identify the root cause of the error and implement a solution.

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