How To Fix PQ804 - Interval for scale & greater than actual interval between proficiencies!

SAP Error Message - Details

• Message type: E = Error

• Message class: PQ - HR-PD: Personnel Development

• Message number: 804

• Message text: Interval for scale & greater than actual interval between proficiencies!

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PQ804 - Interval for scale & greater than actual interval between proficiencies! ?

  The SAP error message PQ804, which states "Interval for scale & greater than actual interval between proficiencies," typically occurs in the context of SAP's Quality Management (QM) module, particularly when dealing with proficiency scales in quality inspections or evaluations.
  Cause:
  This error usually arises when there is a mismatch between the defined intervals for a proficiency scale and the actual intervals between the proficiency levels that have been set up in the system. Specifically, it indicates that the defined scale interval is greater than the actual difference between the proficiency levels, which can lead to inconsistencies in how quality evaluations are processed.
  Solution:
  To resolve the PQ804 error, you can follow these steps:
  
  
  Check Proficiency Scale Configuration:
  
  Navigate to the configuration settings for the proficiency scale in SAP.
  Verify the intervals defined for the scale and ensure they are correctly set up.
  
  
  
  Review Proficiency Levels:
  
  Examine the proficiency levels that have been defined in the system.
  Ensure that the intervals between these levels are consistent with the defined scale intervals.
  
  
  
  Adjust Scale or Proficiency Levels:
  
  If the scale intervals are indeed greater than the actual intervals between proficiency levels, you may need to either:
  
  Adjust the scale intervals to match the actual intervals.
  Modify the proficiency levels to ensure they align with the defined scale.
  
  
  
  
  
  Testing:
  
  After making adjustments, perform a test to ensure that the error no longer occurs and that the quality evaluations are processed correctly.
  
  
  
  Documentation:
  
  Document any changes made to the configuration for future reference and to assist other users who may encounter similar issues.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any specific patches or updates related to this error. SAP's support portal may have additional information or known issues related to proficiency scales.
  User Forums and Communities: Engage with SAP user communities or forums where other users may have encountered and resolved similar issues.
  Training and Resources: Consider additional training on SAP QM module configuration to better understand how proficiency scales and intervals work.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.