How To Fix PQ802 - Use a scale interval greater than 0 in scale &

SAP Error Message - Details

• Message type: E = Error

• Message class: PQ - HR-PD: Personnel Development

• Message number: 802

• Message text: Use a scale interval greater than 0 in scale &

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PQ802 - Use a scale interval greater than 0 in scale & ?

  The SAP error message PQ802, which states "Use a scale interval greater than 0 in scale &," typically occurs in the context of production planning or quality management when dealing with scales in SAP. This error indicates that the scale interval defined for a particular operation or process is set to zero or is not defined correctly, which is not acceptable for the system to process the data.
  Cause:
  
  Scale Definition: The scale interval for a measurement or operation is set to zero or is missing. This can happen if the configuration for the scale is incomplete or incorrectly set up.
  Master Data Issues: The master data related to the material or process may not have the correct scale intervals defined.
  Configuration Errors: There may be errors in the configuration settings for the relevant module (e.g., Quality Management, Production Planning).
  
  Solution:
  
  
  Check Scale Configuration:
  
  Navigate to the relevant configuration settings in SAP (e.g., SPRO) and check the scale settings for the specific process or measurement.
  Ensure that the scale interval is defined and is greater than zero.
  
  
  
  Review Master Data:
  
  Check the master data for the material or process that is generating the error. Ensure that the scale intervals are correctly defined in the material master or relevant master data records.
  
  
  
  Adjust Scale Intervals:
  
  If you find that the scale interval is set to zero, update it to a valid value greater than zero. This may involve editing the relevant records in the system.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error is resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on scale intervals and their configuration.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM02 (Change Material), SPRO (Customizing), or QA01 (Create Inspection Lot) depending on where the error is occurring.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles: Ensure that you have the necessary permissions to make changes to the configuration or master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.