How To Fix PQ309 - Preference was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: PQ - HR-PD: Personnel Development

• Message number: 309

• Message text: Preference was deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PQ309 - Preference was deleted ?

  The SAP error message PQ309, which states "Preference was deleted," typically occurs in the context of SAP's Production Planning (PP) or Quality Management (QM) modules. This error indicates that a preference that was previously set for a particular operation or process has been deleted, and as a result, the system cannot find the necessary data to proceed.
  Cause:
  
  Deleted Preferences: The most common cause is that a user or an administrator has deleted a preference that is still being referenced in a production order, routing, or inspection plan.
  Data Inconsistency: There may be inconsistencies in the database where the preference was not properly updated or removed from all relevant records.
  Configuration Changes: Changes in configuration settings or master data that affect how preferences are managed can lead to this error.
  
  Solution:
  
  Check Preferences: Verify if the preference in question has indeed been deleted. You can do this by navigating to the relevant transaction (e.g., transaction code OPL8 for preferences) and checking the list of available preferences.
  Recreate the Preference: If the preference was deleted and is still needed, you may need to recreate it. Ensure that all necessary parameters and settings are correctly configured.
  Update References: If the preference is no longer needed, you may need to update any references in production orders, routings, or inspection plans to point to a valid preference.
  Data Consistency Check: Run consistency checks in the system to identify any other potential issues that may arise from the deletion of the preference.
  Consult Documentation: Review SAP documentation or notes related to the specific module you are working with for any additional guidance or troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OPL8 (for managing preferences) and CO02 (for production orders) to navigate and troubleshoot effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Permissions: Ensure that users have the appropriate permissions to manage preferences and that any changes made are logged and reviewed to prevent accidental deletions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP directly for further assistance.