How To Fix PQ307 - Potential was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: PQ - HR-PD: Personnel Development

• Message number: 307

• Message text: Potential was deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PQ307 - Potential was deleted ?

  The SAP error message PQ307 "Potential was deleted" typically occurs in the context of SAP's Quality Management (QM) module, particularly when dealing with potential defects or quality notifications. This error indicates that the potential (which could refer to a potential defect, issue, or quality notification) has been deleted and is no longer available for processing.
  Cause:
  
  Deletion of Potential: The most straightforward cause is that the potential defect or notification has been deleted from the system. This could happen due to user action or as part of a data cleanup process.
  Data Integrity Issues: There may be issues with data integrity, where the system is trying to reference a potential that has been removed or is no longer valid.
  Authorization Issues: Sometimes, users may not have the necessary authorizations to view or access certain records, leading to confusion about the existence of the potential.
  
  Solution:
  
  Check Deletion Status: Verify if the potential has indeed been deleted. You can do this by checking the relevant tables or using transaction codes like QM01 (Create Quality Notification) or QM02 (Change Quality Notification) to see if the record exists.
  Restore or Recreate: If the potential was deleted in error, you may need to restore it from a backup or recreate it if possible.
  Review User Authorizations: Ensure that the user has the necessary permissions to access the potential. If not, work with your SAP security team to adjust the authorizations.
  Consult Logs: Check system logs or change logs to see if there is any information on when and why the potential was deleted. This can provide insights into whether it was a user action or a system process.
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as QM01, QM02, QM03 (Display Quality Notification), and QA32 (Change Inspection Lot).
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that address specific issues or provide guidance on error messages.
  Documentation: Review SAP documentation on Quality Management to understand how potentials are managed and the implications of deletion.
  
  By following these steps, you should be able to diagnose and resolve the PQ307 error effectively.