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Message type: E = Error
Message class: PQ - HR-PD: Personnel Development
Message number: 039
Message text: Printing not possible
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
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PQ039
- Printing not possible ?The SAP error message PQ039, which states "Printing not possible," typically occurs in the context of production planning and control, particularly when trying to print production orders, process orders, or other related documents. Here are some common causes, solutions, and related information for this error:
Causes:
- Missing Printer Configuration: The printer may not be configured correctly in the SAP system or may not be assigned to the user or the output type.
- Output Type Issues: The output type for the document you are trying to print may not be set up correctly or may not be defined for the specific document.
- User Authorization: The user may not have the necessary authorizations to print documents.
- Document Status: The document you are trying to print may be in a status that does not allow printing (e.g., not released).
- Technical Issues: There may be technical issues with the printer itself, such as it being offline or out of paper.
- Spool Request Issues: There may be issues with the spool request, such as it being deleted or not processed correctly.
Solutions:
Check Printer Configuration:
- Go to transaction SPAD (Spool Administration) to check if the printer is configured correctly.
- Ensure that the printer is active and properly set up.
Verify Output Type:
- Check the output type settings in transaction NACE. Ensure that the output type is defined for the document and that the correct conditions are set.
User Authorizations:
- Verify that the user has the necessary authorizations to print. This can be checked in transaction SU53 or by consulting with your SAP security team.
Document Status:
- Ensure that the document you are trying to print is in a status that allows printing. For production orders, check if the order is released.
Check Printer Status:
- Ensure that the physical printer is online, has paper, and is functioning correctly. You may need to check with your IT department or printer support.
Review Spool Requests:
- Go to transaction SP01 to check the spool requests. Look for any errors or issues with the spool request related to the document you are trying to print.
Reprint the Document:
- If the document was previously printed and there was an issue, try to reprint it after resolving any identified issues.
Related Information:
Transaction Codes:
SAP Notes: Check SAP Notes for any known issues or patches related to printing errors. You can search for relevant notes in the SAP Support Portal.
Documentation: Refer to SAP Help documentation for detailed information on configuring printers and output types.
If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.
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