How To Fix PP_PRODOPS_CNF_ODATA007 - Technical error occurred while retrieving the details of goods movement

SAP Error Message - Details

• Message type: E = Error

• Message class: PP_PRODOPS_CNF_ODATA - Fiori Wave 2: Backend services for Operation Confirmations

• Message number: 007

• Message text: Technical error occurred while retrieving the details of goods movement

What causes this issue?

A technical error occurred while retrieving the details of goods
movement.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PP_PRODOPS_CNF_ODATA007 - Technical error occurred while retrieving the details of goods movement ?

  The SAP error message PP_PRODOPS_CNF_ODATA007 indicates that there was a technical error while retrieving the details of goods movement in the context of production operations. This error typically arises in the Production Planning (PP) module when there are issues with the OData service that is being used to fetch data related to goods movements.
  Possible Causes:
  
  OData Service Issues: The OData service may not be properly configured or may be down, leading to a failure in retrieving the required data.
  Authorization Issues: The user may not have the necessary authorizations to access the goods movement data.
  Data Consistency Issues: There may be inconsistencies or missing data in the database that the OData service is trying to access.
  Network Issues: Connectivity problems between the SAP system and the client application can also lead to this error.
  System Performance: High load on the SAP system or database can cause timeouts or failures in data retrieval.
  
  Solutions:
  
  
  Check OData Service:
  
  Ensure that the OData service is active and properly configured in the SAP Gateway.
  Use transaction code /IWFND/MAINT_SERVICE to check the status of the OData service and activate it if necessary.
  
  
  
  Review Authorizations:
  
  Verify that the user has the necessary authorizations to access the goods movement data. This can be checked using transaction code SU53 after the error occurs.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the relevant tables to ensure that there are no missing or inconsistent entries that could be causing the issue.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues affecting the connection between the SAP system and the client application.
  
  
  
  Monitor System Performance:
  
  Check system performance metrics to see if there are any bottlenecks or high load situations that could be affecting the OData service.
  
  
  
  Debugging:
  
  If you have access to the backend, you can debug the OData service to identify where the error is occurring. This may require technical expertise.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE37 (Function Module), and SE11 (Data Dictionary) for further investigation.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to OData services and production operations for additional context and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further assistance.