How To Fix PP_PRODOPS_CNF_ODATA006 - Technical error occurred while retrieving the details of order

SAP Error Message - Details

• Message type: E = Error

• Message class: PP_PRODOPS_CNF_ODATA - Fiori Wave 2: Backend services for Operation Confirmations

• Message number: 006

• Message text: Technical error occurred while retrieving the details of order

What causes this issue?

A technical error occurred while retrieving the details of the order.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PP_PRODOPS_CNF_ODATA006 - Technical error occurred while retrieving the details of order ?

  The SAP error message PP_PRODOPS_CNF_ODATA006 typically indicates that there was a technical error while trying to retrieve details of a production order through the OData service. This error can arise from various underlying issues, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the client application trying to access the OData service.
  Authorization Issues: The user may not have the necessary permissions to access the production order details.
  Service Configuration: The OData service may not be properly configured or activated in the SAP Gateway.
  Data Issues: There may be inconsistencies or missing data in the production order that is being queried.
  System Performance: High load on the SAP system or database could lead to timeouts or failures in retrieving data.
  Backend Errors: There could be issues in the backend processing logic that the OData service relies on.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting the connection to the SAP system.
  Verify User Authorizations: Check if the user has the necessary roles and authorizations to access the production order data.
  OData Service Activation: Go to the SAP Gateway and ensure that the OData service is activated. You can check this in transaction code /IWFND/MAINT_SERVICE.
  Review Backend Logic: If you have access, check the backend logic (ABAP code) that the OData service is using to fetch the production order details for any errors or exceptions.
  Check for Data Consistency: Validate the production order data in the SAP system to ensure that it is complete and consistent.
  Monitor System Performance: Use transaction codes like ST22 (dump analysis) and SM21 (system log) to check for any performance issues or errors in the system.
  Debugging: If you have development access, you can debug the OData service to identify where the error is occurring.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /IWFND/MAINT_SERVICE for OData service management, SE80 for development, and SE37 for function module analysis.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address known issues related to this error.
  OData Documentation: Review the official SAP documentation on OData services for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or SAP Help Portal for additional insights and shared experiences from other users facing similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or development team for further investigation.