How To Fix PP_PRODOPS_CNF_ODATA005 - Technical error occurred while retrieving confirmations

SAP Error Message - Details

• Message type: E = Error

• Message class: PP_PRODOPS_CNF_ODATA - Fiori Wave 2: Backend services for Operation Confirmations

• Message number: 005

• Message text: Technical error occurred while retrieving confirmations

What causes this issue?

A technical error occurred while retrieving the confirmations.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PP_PRODOPS_CNF_ODATA005 - Technical error occurred while retrieving confirmations ?

  The SAP error message PP_PRODOPS_CNF_ODATA005 indicates that there was a technical error while trying to retrieve confirmations in the Production Planning (PP) module, specifically when using OData services. This error can arise due to various reasons, including issues with the OData service configuration, problems with the backend system, or data inconsistencies.
  Possible Causes:
  
  OData Service Issues: The OData service may not be properly configured or activated in the SAP Gateway.
  Authorization Issues: The user may not have the necessary authorizations to access the OData service or the underlying data.
  Backend System Errors: There may be issues in the backend system that prevent the retrieval of confirmation data.
  Data Inconsistencies: There could be inconsistencies or missing data in the production order confirmations.
  Network Issues: Connectivity problems between the frontend and backend systems can also lead to this error.
  
  Solutions:
  
  
  Check OData Service Configuration:
  
  Ensure that the OData service is correctly configured and activated in the SAP Gateway.
  Use transaction code /IWFND/MAINT_SERVICE to check the status of the OData service.
  
  
  
  Review Authorizations:
  
  Verify that the user has the necessary authorizations to access the OData service and the related data.
  Check roles and authorizations using transaction code PFCG.
  
  
  
  Analyze Backend System:
  
  Check the backend system for any errors or issues that might be affecting the retrieval of confirmation data.
  Use transaction codes like SM21 (System Log) or ST22 (Dump Analysis) to look for any relevant error messages.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the production order confirmations to ensure that all necessary data is present and correct.
  Use transaction codes like COOIS to review production order confirmations.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues affecting the connection between the frontend and backend systems.
  Check for any firewall or proxy settings that might be blocking the OData requests.
  
  
  
  Debugging:
  
  If you have access to the development environment, you can debug the OData service to identify the exact point of failure.
  Use transaction code SE80 to access the relevant OData service and analyze the code.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for OData services and Production Planning to ensure that all configurations are correct.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.