How To Fix PO828 - No PDF file exists for spool request &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 828

• Message text: No PDF file exists for spool request &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO828 - No PDF file exists for spool request &1 ?

  The SAP error message PO828 "No PDF file exists for spool request &1" typically occurs when a user attempts to access a PDF version of a document that has not been generated or is not available in the system. This can happen in various scenarios, such as when printing documents or generating reports.
  Causes:
  
  Spool Request Not Completed: The spool request may not have been completed successfully, leading to the absence of a PDF file.
  Output Device Configuration: The output device may not be configured correctly to generate PDF files.
  Missing PDF Conversion: The system may not have performed the necessary conversion from the spool request to a PDF format.
  Authorization Issues: The user may not have the necessary authorizations to access the PDF file.
  Temporary System Issues: There may be temporary issues with the SAP system or the print server that prevent the PDF from being generated.
  
  Solutions:
  
  
  Check Spool Request Status:
  
  Go to transaction code SP01 to check the status of the spool request. Ensure that the request has been processed and is not in an error state.
  
  
  
  Reprocess the Spool Request:
  
  If the spool request is in an error state, you may need to reprocess it. You can do this by selecting the spool request and choosing the option to reprint or regenerate the output.
  
  
  
  Verify Output Device Settings:
  
  Check the configuration of the output device used for printing. Ensure that it is set up to generate PDF files. You can do this in transaction code SPAD.
  
  
  
  Check PDF Conversion Settings:
  
  Ensure that the PDF conversion settings are correctly configured in the system. This can involve checking the settings in transaction SPAD or SPOOL.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to access the spool request and the generated PDF files.
  
  
  
  Consult System Logs:
  
  Check the system logs for any errors or warnings that may provide additional context about why the PDF file was not generated.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SP01: Spool Request Overview
  SPAD: Spool Administration
  SPOOL: Spool Administration for Output Devices
  
  
  
  Documentation: Refer to SAP Help documentation for more details on spool requests and PDF generation.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to PDF generation and spool requests.
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the PO828 error message in SAP.