How To Fix PO816 - Printing was canceled manually


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PO - Spooler message

  • Message number: 816

  • Message text: Printing was canceled manually

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PO816 - Printing was canceled manually ?

    The SAP error message PO816 ("Printing was canceled manually") typically occurs when a print job is manually canceled by a user or due to a system issue. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Manual Cancellation: The user may have manually canceled the print job from the print dialog or spool request.
    2. Spool Request Issues: The spool request may have encountered issues, such as being deleted or not being processed correctly.
    3. Printer Configuration: There may be issues with the printer configuration, such as the printer being offline or not properly set up in SAP.
    4. User Permissions: The user may not have the necessary permissions to print documents.
    5. Network Issues: Network connectivity problems can lead to print jobs being interrupted or canceled.

    Solutions:

    1. Check Spool Requests: Go to transaction code SP01 to check the status of the spool requests. Look for any errors or canceled requests and try to reprocess them if necessary.
    2. Reprint the Document: If the print job was canceled, you can try to reprint the document from the application where it was generated.
    3. Verify Printer Settings: Ensure that the printer is correctly configured in SAP. Check the printer status and make sure it is online and ready to accept print jobs.
    4. User Permissions: Verify that the user has the necessary permissions to print. This can be checked in the user roles and authorizations.
    5. Check for Network Issues: Ensure that there are no network connectivity issues that could be affecting the printing process.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SP01 (Spool Request), SP02 (Manage Spool Requests), and SPAD (Spool Administration).
    • SAP Documentation: Refer to SAP Help documentation for detailed information on printing and spool management.
    • User Training: Ensure that users are trained on how to manage print jobs and understand the implications of manually canceling print requests.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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