How To Fix PO817 - SAPLPD could not understand the command. Check the version.

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 817

• Message text: SAPLPD could not understand the command. Check the version.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO817 - SAPLPD could not understand the command. Check the version. ?

  The SAP error message PO817, which states "SAPLPD could not understand the command. Check the version," typically occurs when there is a communication issue between the SAP system and the SAPLPD (SAP Local Print Driver) software. This error can arise due to several reasons, including version incompatibility, configuration issues, or network problems.
  Causes:
  
  Version Incompatibility: The version of SAPLPD installed on the client machine may not be compatible with the version of the SAP system you are using.
  Configuration Issues: Incorrect configuration settings in the SAPLPD or the SAP system can lead to communication problems.
  Network Issues: Firewalls or network settings may be blocking the communication between the SAP system and the SAPLPD.
  Command Syntax Errors: The command sent from the SAP system to SAPLPD may not be recognized due to syntax errors or unsupported commands.
  
  Solutions:
  
  
  Check Version Compatibility:
  
  Ensure that you are using a compatible version of SAPLPD for your SAP system. You can check the SAP Notes or the official SAP documentation for the recommended versions.
  If necessary, update SAPLPD to the latest version that is compatible with your SAP system.
  
  
  
  Reconfigure SAPLPD:
  
  Verify the configuration settings in SAPLPD. Ensure that the printer settings, port settings, and other configurations are correctly set up.
  Check the SAP system configuration for the output device settings to ensure they match the SAPLPD settings.
  
  
  
  Network Configuration:
  
  Check for any firewall settings or network configurations that may be blocking the communication between the SAP system and SAPLPD.
  Ensure that the necessary ports are open and that there are no network issues.
  
  
  
  Review Command Syntax:
  
  If you have custom commands or scripts being sent to SAPLPD, review them for any syntax errors or unsupported commands.
  Test with a simple print job to see if the issue persists.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its documentation and may have specific fixes or workarounds.
  
  
  
  Logs and Traces:
  
  Check the logs of SAPLPD for any additional error messages or information that could help diagnose the issue.
  You can also enable tracing in SAPLPD to get more detailed information about the commands being processed.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for SAPLPD for installation and configuration guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you have a support contract.
  
  By following these steps, you should be able to diagnose and resolve the PO817 error in SAPLPD.