How To Fix PO808 - Windows problem; See SAPLPD log

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 808

• Message text: Windows problem; See SAPLPD log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO808 - Windows problem; See SAPLPD log ?

  The SAP error message PO808 typically indicates a problem with the SAPLPD (SAP Local Print Driver) when trying to print from an SAP system to a local printer on a Windows machine. This error can arise due to various reasons, including configuration issues, connectivity problems, or driver-related issues.
  Causes of PO808 Error
  
  
  SAPLPD Configuration Issues: The SAP Local Print Driver may not be configured correctly. This includes incorrect settings for the printer or the connection to the SAP system.
  
  
  Printer Driver Issues: The printer driver installed on the Windows machine may not be compatible with the SAPLPD or may be outdated.
  
  
  Network Connectivity: There may be network issues preventing the SAP system from communicating with the local printer.
  
  
  Permissions: The user may not have the necessary permissions to access the printer or the SAPLPD service.
  
  
  SAPLPD Service Not Running: The SAPLPD service may not be running on the Windows machine.
  
  
  Solutions
  
  
  Check SAPLPD Configuration:
  
  Ensure that the SAPLPD is correctly configured. Check the settings in the SAPLPD configuration file (usually saplpd.ini).
  Verify that the printer name and port are correctly specified.
  
  
  
  Update Printer Drivers:
  
  Ensure that the latest printer drivers are installed on the Windows machine.
  If possible, try using a different printer driver that is known to work with SAPLPD.
  
  
  
  Check Network Connectivity:
  
  Ensure that the Windows machine can communicate with the SAP system. Check for any firewall settings that may be blocking the connection.
  Test the network connection by pinging the SAP server from the Windows machine.
  
  
  
  Verify Permissions:
  
  Check that the user has the necessary permissions to access the printer and the SAPLPD service.
  Ensure that the user is part of the appropriate user groups that have access to the printer.
  
  
  
  Start SAPLPD Service:
  
  Ensure that the SAPLPD service is running. You can check this in the Windows Services management console.
  If it is not running, start the service and check if the error persists.
  
  
  
  Review SAPLPD Log:
  
  Check the SAPLPD log file for more detailed error messages. This log file can provide specific information about what went wrong during the printing process.
  The log file is usually located in the same directory as the SAPLPD executable.
  
  
  
  Related Information
  
  SAP Notes: Check SAP Notes related to SAPLPD and printing issues. SAP frequently updates their knowledge base with solutions to common problems.
  Documentation: Refer to the official SAP documentation for SAPLPD for detailed configuration instructions and troubleshooting steps.
  Community Forums: Consider visiting SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.