How To Fix PO806 - Printer type is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 806

• Message text: Printer type is unknown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO806 - Printer type is unknown ?

  The SAP error message "PO806 Printer type is unknown" typically occurs when the system cannot recognize the printer type specified in the print settings. This can happen for various reasons, such as incorrect printer configuration, missing printer drivers, or issues with the output device settings in SAP.
  Causes:
  
  Incorrect Printer Configuration: The printer may not be correctly configured in the SAP system.
  Missing Printer Drivers: The required printer drivers may not be installed on the SAP server or the client machine.
  Output Device Settings: The output device settings in SAP may not be set up correctly, including the printer type.
  Network Issues: If the printer is networked, there may be connectivity issues preventing the SAP system from accessing the printer.
  Authorization Issues: The user may not have the necessary authorizations to access the specified printer.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration).
  Check the configuration of the output device (printer) in question.
  Ensure that the printer type is correctly defined and matches the physical printer.
  
  
  
  Install Printer Drivers:
  
  Ensure that the appropriate printer drivers are installed on the SAP server.
  If using a Windows-based printer, ensure that the correct Windows drivers are installed.
  
  
  
  Verify Output Device Settings:
  
  In transaction SPAD, check the output device settings.
  Ensure that the "Device Type" is correctly set to a valid printer type that SAP recognizes.
  
  
  
  Test Printer Connectivity:
  
  Ensure that the printer is powered on and connected to the network.
  Try printing a test page from the operating system to confirm that the printer is functioning correctly.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the printer.
  Check the user roles and profiles to confirm that they have the required permissions.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Management
  
  
  Device Types: Common device types include SAPWIN for Windows printers, PDF1 for PDF output, and various others for specific printer models.
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring printers and troubleshooting printing issues.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.