How To Fix PO778 - Frontend printing already in process

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 778

• Message text: Frontend printing already in process

What causes this issue?

Frontend printing already seems to be running. The server cannot be
called a second time.
If nothing is printing, there may be a remaining lock entry.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Delete lock entry in table TSP02F.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO778 - Frontend printing already in process ?

  The SAP error message "PO778 Frontend printing already in process" typically occurs when a user attempts to initiate a print job from the SAP GUI, but there is already a print job in progress for the same document or transaction. This can happen in various scenarios, such as when multiple users are trying to print the same document simultaneously or if a previous print job has not completed yet.
  Causes:
  
  Concurrent Print Jobs: Another print job for the same document is already being processed.
  Stale Print Sessions: A previous print job may not have completed due to network issues or printer problems, leaving the session in a locked state.
  User Session Issues: The user's session may have become unresponsive or is still processing a print request.
  Printer Configuration: Issues with the printer configuration or settings in SAP can also lead to this error.
  
  Solutions:
  
  Wait and Retry: If you suspect that another print job is in progress, wait for a few moments and then try printing again.
  Check Print Queue: Go to the print queue (transaction SP01) to see if there are any jobs stuck or in progress. You can cancel or delete any jobs that are not needed.
  Log Off and Log Back In: Sometimes, simply logging off from the SAP GUI and logging back in can resolve session-related issues.
  Check for Background Jobs: If the print job was sent to the background, check the status of background jobs (transaction SM37) to see if it is still processing.
  Use Different Printer: If possible, try printing to a different printer to see if the issue persists.
  Contact IT Support: If the problem continues, it may be necessary to contact your IT support team or SAP Basis team to investigate further, especially if it appears to be a system-wide issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SP01 (Print Spool), SM37 (Job Monitoring), and SU53 (Authorization Check) for troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to printing errors. You can search the SAP Support Portal for specific notes that may address this error.
  Printer Settings: Ensure that the printer settings in SAP are correctly configured and that the printer is online and functioning properly.
  
  By following these steps, you should be able to resolve the "PO778 Frontend printing already in process" error and successfully print your documents.