How To Fix PO779 - Cannot read user data for &1

PO779 - Overview

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 779

• Message text: Cannot read user data for &1

What causes this issue?

You have attempted to send a spool request using SAPoffice. However,
the system could not read the user data.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Check SAPoffice configuration. The specified user may not have an
Office user ID.

Error message extract from SAP system. Copyright SAP SE.

PO779 - Details

• The SAP error message PO779, which states "Cannot read user data for &1," typically occurs in the context of purchasing documents or workflows where user-specific data is required but cannot be retrieved. The placeholder "&1" usually represents the user ID for which the system is trying to access data.
  Causes:
  
  User Master Data Issues: The user ID specified may not have been created properly in the system, or the user master data may be incomplete or inconsistent.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Data Consistency Problems: There may be inconsistencies in the database or issues with the user data tables.
  System Configuration: Incorrect configuration settings in the SAP system related to user data retrieval.
  
  Solutions:
  
  
  Check User Master Data:
  
  Go to transaction code SU01 and enter the user ID to check if the user exists and if all necessary fields are filled out correctly.
  Ensure that the user is active