How To Fix PO716 - The processing SAPLPD is reporting an error:


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PO - Spooler message

  • Message number: 716

  • Message text: The processing SAPLPD is reporting an error:

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PO716 - The processing SAPLPD is reporting an error: ?

    The SAP error message PO716, which states "The processing SAPLPD is reporting an error," typically relates to issues with the SAPLPD (SAP Local Print Driver) when trying to print from an SAP system. This error can occur due to various reasons, including configuration issues, network problems, or printer settings.

    Causes:

    1. Printer Configuration Issues: The printer may not be correctly configured in the SAP system or on the local machine.
    2. Network Problems: There may be connectivity issues between the SAP system and the printer.
    3. Driver Issues: The SAPLPD driver may not be installed correctly or may be outdated.
    4. Access Rights: The user may not have the necessary permissions to access the printer.
    5. Printer Status: The printer may be offline, out of paper, or experiencing other hardware issues.
    6. Incorrect Print Settings: The print settings in the SAP system may not match the capabilities of the printer.

    Solutions:

    1. Check Printer Configuration:

      • Ensure that the printer is correctly configured in the SAP system (transaction SPAD).
      • Verify that the correct device type is assigned to the printer.
    2. Verify Network Connectivity:

      • Check the network connection between the SAP server and the printer.
      • Ensure that the printer is reachable from the machine where SAPLPD is installed.
    3. Update or Reinstall SAPLPD:

      • Ensure that you have the latest version of SAPLPD installed.
      • If necessary, uninstall and then reinstall the SAPLPD driver.
    4. Check User Permissions:

      • Verify that the user has the necessary permissions to print to the specified printer.
    5. Check Printer Status:

      • Ensure that the printer is online and functioning properly.
      • Check for any error messages on the printer itself.
    6. Review Print Settings:

      • Double-check the print settings in the SAP system to ensure they are compatible with the printer.
    7. Consult SAP Notes:

      • Look for relevant SAP Notes in the SAP Support Portal that may address specific issues related to SAPLPD and the error message PO716.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for detailed information on configuring printers and troubleshooting printing issues.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Logs and Traces: Check the SAP system logs (transaction SM21) and the SAPLPD logs for more detailed error messages that can provide additional context for troubleshooting.

    If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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