How To Fix PO673 - Unable to print character &5 (Page &1, line &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 673

• Message text: Unable to print character &5 (Page &1, line &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO673 - Unable to print character &5 (Page &1, line &2) ?

  The SAP error message PO673 "Unable to print character &5 (Page &1, line &2)" typically occurs during the printing process when the SAP system encounters a character that it cannot render or print. This can happen for several reasons, including issues with the printer configuration, font settings, or the data being processed.
  Causes:
  
  Unsupported Characters: The character being referenced (indicated by &5) may not be supported by the printer or the font being used.
  Font Issues: The font used in the SAPscript or Smart Forms may not include the character set required for the document being printed.
  Printer Configuration: The printer may not be configured correctly to handle certain character sets or may not support the required encoding.
  Data Issues: The data being printed may contain special characters or symbols that are not recognized by the printing system.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Ensure that the printer is correctly configured in SAP. Go to transaction SPAD (Spool Administration) and check the settings for the printer.
  Verify that the printer supports the character set being used.
  
  
  
  Font Settings:
  
  Review the font settings in the SAPscript or Smart Forms. Make sure that the font being used supports the characters in question.
  If necessary, switch to a different font that includes the required character set.
  
  
  
  Data Validation:
  
  Check the data being printed for any unsupported characters. You may need to sanitize or modify the data to remove or replace unsupported characters.
  
  
  
  Use Unicode:
  
  If your system supports it, consider using Unicode fonts, which can handle a wider range of characters.
  
  
  
  Test Printing:
  
  Perform a test print with a simplified version of the document to isolate the issue. This can help determine if the problem is with specific data or characters.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPAD (Spool Administration) for printer settings.
  SMARTFORMS or SE71 for Smart Forms and SAPscript maintenance.
  
  
  
  SAP Documentation: Review SAP documentation related to printing and character sets for more detailed guidance.
  
  
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  By following these steps, you should be able to identify and resolve the cause of the PO673 error message in SAP.