How To Fix PO633 - Failed to access rstsgci (Code &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 633

• Message text: Failed to access rstsgci (Code &1)

What causes this issue?

Information on character set conversion could not be obtained.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

This error indicates problems in system initialization. The Syslog for
this machine should be checked from the time of system start.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO633 - Failed to access rstsgci (Code &1) ?

  The SAP error message PO633, which states "Failed to access rstsgci (Code &1)," typically indicates an issue related to the access of a specific table or data structure in the SAP system. This error can occur in various contexts, often related to purchasing documents or purchase orders.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the required data or table.
  Data Corruption: There may be corruption in the underlying data or database tables that the system is trying to access.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to access problems.
  System Performance: If the system is under heavy load or experiencing performance issues, it may fail to access certain data.
  Transport Issues: If recent changes or transports were made, they may not have been properly implemented, leading to access issues.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the relevant tables or data structures. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Data Consistency Check: Run consistency checks on the relevant tables to identify and correct any data corruption issues. This can often be done using transaction codes like SE14 (Database Utility) or SE11 (Data Dictionary).
  Review Configuration: Check the configuration settings related to the purchasing documents or the specific area where the error occurred. Ensure that all settings are correct and aligned with business processes.
  System Performance Monitoring: Monitor the system performance to identify any bottlenecks or issues that may be affecting data access. This may involve checking system logs or using transaction codes like ST22 (Dump Analysis) or SM21 (System Log).
  Transport Management: If the issue arose after a transport, review the transport logs and ensure that all objects were transported correctly. You may need to re-transport or adjust the configuration.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE14 (Database Utility), ST22 (Dump Analysis), and SM21 (System Log) for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the PO633 error in your SAP system.