How To Fix PO587 - OMS call error '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 587

• Message text: OMS call error '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO587 - OMS call error '&1' ?

  The SAP error message PO587, which indicates "OMS call error '&1'", typically relates to issues with the Order Management System (OMS) in SAP. This error can occur in various contexts, such as during the processing of purchase orders, sales orders, or other related transactions.
  Causes:
  
  Configuration Issues: There may be misconfigurations in the OMS settings or related modules.
  System Performance: The system may be experiencing performance issues, leading to timeouts or failures in processing OMS calls.
  Network Issues: Connectivity problems between the SAP system and the OMS can lead to this error.
  Data Issues: Inconsistent or incorrect data being sent to the OMS can trigger this error.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the OMS call.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the OMS in SAP. Ensure that all necessary parameters are correctly set.
  Monitor System Performance: Check the system logs and performance metrics to identify any bottlenecks or issues that may be affecting the OMS.
  Network Connectivity: Verify that there are no network issues affecting communication between SAP and the OMS. This may involve checking firewalls, routers, and other network components.
  Data Validation: Ensure that the data being sent to the OMS is valid and consistent. This may involve checking for missing or incorrect fields in the relevant documents.
  User Authorizations: Confirm that the user has the necessary permissions to execute the transaction that is causing the error. Adjust roles and authorizations as needed.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes related to OMS, such as OM01, OM02, etc., for configuration settings.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Utilize transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis) to gather more information about the error context.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages.
  
  By following these steps, you should be able to diagnose and resolve the PO587 OMS call error in your SAP environment.