How To Fix PO553 - No status callback of OMS command

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 553

• Message text: No status callback of OMS command

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO553 - No status callback of OMS command ?

  The SAP error message "PO553 No status callback of OMS command" typically relates to issues with the Order Management System (OMS) in SAP. This error indicates that the system did not receive a status callback for a command that was sent to the OMS. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the OMS, preventing the callback from being received.
  Configuration Issues: Incorrect configuration settings in the OMS or SAP system can lead to communication failures.
  Timeouts: The command may have timed out before the status callback was received.
  System Errors: There could be underlying issues in the OMS or SAP system that are causing the callback to fail.
  Message Processing Errors: The message sent to the OMS may not have been processed correctly, leading to a lack of response.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the SAP system and the OMS. Test the connection and resolve any connectivity problems.
  Review Configuration Settings: Verify the configuration settings for both the SAP system and the OMS. Ensure that they are correctly set up to communicate with each other.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings for the OMS commands to allow more time for processing.
  Monitor OMS Logs: Check the logs of the OMS for any errors or warnings that might indicate why the callback was not received.
  Reprocess the Command: If possible, try to reprocess the command that generated the error to see if it resolves the issue.
  Consult Documentation: Refer to SAP documentation or the OMS documentation for any specific troubleshooting steps related to this error.
  Contact Support: If the issue persists, consider reaching out to SAP support or your OMS vendor for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs in SAP (transaction codes like SLG1) for more detailed error messages that could provide insight into the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing or resolving the issue, such as SM21 (System Log), SM37 (Job Monitoring), and SLG1 (Application Log).
  
  By following these steps, you should be able to identify the cause of the "PO553 No status callback of OMS command" error and implement a solution.