How To Fix PO488 - The e-mail address contains invalid characters

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 488

• Message text: The e-mail address contains invalid characters

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO488 - The e-mail address contains invalid characters ?

  The SAP error message PO488, which states "The e-mail address contains invalid characters," typically occurs when the system detects that the email address entered in a particular field does not conform to the standard format for email addresses. This can happen in various SAP transactions or modules where email addresses are required, such as in purchase orders, vendor master data, or user profiles.
  Cause:
  
  Invalid Characters: The email address may contain characters that are not allowed in a standard email format. For example, special characters like spaces, commas, or certain symbols may be present.
  Format Issues: The email address may not follow the correct format (e.g., missing "@" symbol, missing domain, etc.).
  Leading/Trailing Spaces: There may be unintended leading or trailing spaces in the email address.
  Length Restrictions: The email address may exceed the maximum length allowed by the system.
  
  Solution:
  
  Check the Email Format: Ensure that the email address follows the standard format: local-part@domain. For example, [e-mail].
  Remove Invalid Characters: Eliminate any invalid characters or spaces from the email address.
  Validate Length: Ensure that the email address does not exceed the maximum character limit set by SAP (usually 254 characters for email addresses).
  Use Standard Characters: Stick to standard characters for email addresses, which include:
  
  Letters (a-z, A-Z)
  Numbers (0-9)
  Special characters like periods (.), hyphens (-), and underscores (_), but avoid using spaces and other special characters.
  
  
  Re-enter the Email Address: If you suspect there are hidden characters, try retyping the email address manually.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  User Documentation: Refer to SAP user manuals or help documentation for guidelines on entering email addresses in the system.
  Testing: After making corrections, test the entry again to ensure that the error message does not reappear.
  Consult with IT Support: If the issue persists, it may be beneficial to consult with your organization's SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the PO488 error and successfully enter a valid email address in the SAP system.