How To Fix PO389 - &1 output devices updated (language is &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 389

• Message text: &1 output devices updated (language is &2)

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO389 - &1 output devices updated (language is &2) ?

  The SAP error message PO389 typically relates to issues with output devices in the SAP system, particularly when there is a problem with the configuration or assignment of output devices for print jobs. The message format indicates that there is an issue with the output devices being updated, and it includes placeholders for specific details (like the output device name and language).
  Cause:
  
  Output Device Configuration: The output device may not be properly configured in the SAP system. This could include incorrect settings for the device type, host spool access method, or other parameters.
  Language Settings: The language specified for the output device may not be supported or correctly set up in the system.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the output device settings.
  Network Issues: If the output device is a network printer, there may be connectivity issues preventing the SAP system from communicating with the printer.
  
  Solution:
  
  
  Check Output Device Configuration:
  
  Go to transaction code SPAD (Spool Administration).
  Verify the configuration of the output device in question. Ensure that all parameters are correctly set, including the device type and access method.
  Make sure the output device is active and not in a "deleted" or "inactive" state.
  
  
  
  Verify Language Settings:
  
  Ensure that the language specified for the output device is supported and correctly configured. You can check this in the output device settings in SPAD.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the output device. This can be checked in the user profile or by consulting with your SAP security team.
  
  
  
  Test Connectivity:
  
  If the output device is a network printer, test the connectivity to the printer from the SAP server. You can do this by pinging the printer's IP address or checking the network settings.
  
  
  
  Review Spool Requests:
  
  Check the spool requests associated with the output device to see if there are any errors or warnings that provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPAD - Spool Administration
  SP01 - Spool Request Overview
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring output devices and troubleshooting spool issues.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to contact SAP support for further assistance.