How To Fix PO386 - Operating system query not possible for protected connection

PO386 - Overview

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 386

• Message text: Operating system query not possible for protected connection

What causes this issue?

An operating system query regarding the status of an output request is
not possible for a secure connection.

System Response

The device definition cannot be saved.

How to fix this error?

Activate the function 'Do not query operating system' for this output
device.

Error message extract from SAP system. Copyright SAP SE.

PO386 - Details

• The SAP error message PO386, which states "Operating system query not possible for protected connection," typically occurs when there is an issue with the connection to the operating system, particularly in scenarios involving protected connections such as secure network communications (e.g., SSL/TLS).
  
  Cause:
  
  Protected Connection: The error often arises when the SAP system is trying to perform an operating system query (like checking for file existence or accessing system resources) over a secure connection that does not allow such operations.
  Authorization Issues: The user or service account may not have the necessary permissions to perform the requested operation.
  
  Configuration Issues: There may be misconfigurations in the SAP system or the underlying operating system that prevent the query from being executed.
  Network Issues: Problems with the network configuration or firewall settings may also lead to this error.
  
  
  Solution:
  
  Check Connection Settings: Ensure that the connection settings for the SAP system are correctly configured. If you are using a