How To Fix PO385 - Name of SAPLPD is required for authenticated connections

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 385

• Message text: Name of SAPLPD is required for authenticated connections

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO385 - Name of SAPLPD is required for authenticated connections ?

  The SAP error message PO385, which states "Name of SAPLPD is required for authenticated connections," typically occurs in the context of using the SAPLPD (SAP Local Print Driver) for printing from SAP systems. This error indicates that the system is expecting a specific configuration related to the SAPLPD, particularly when it comes to authenticated connections.
  Cause:
  The error is usually caused by one of the following issues:
  
  
  Missing Configuration: The SAPLPD is not properly configured to handle authenticated connections. This could mean that the necessary parameters or settings are not set in the SAPLPD configuration file.
  
  
  Incorrect Printer Setup: The printer setup in the SAP system may not be correctly linked to the SAPLPD, leading to authentication issues.
  
  
  Network Issues: There may be network-related issues preventing the SAPLPD from communicating properly with the SAP system.
  
  
  User Permissions: The user attempting to print may not have the necessary permissions or roles assigned in the SAP system.
  
  
  Solution:
  To resolve the PO385 error, you can follow these steps:
  
  
  Check SAPLPD Configuration:
  
  Ensure that the SAPLPD is installed correctly on the client machine.
  Open the configuration file for SAPLPD (usually saplpd.ini) and verify that the necessary parameters are set, including the name of the SAPLPD.
  
  
  
  Printer Configuration in SAP:
  
  Go to the SAP system and check the printer configuration (transaction SPAD).
  Ensure that the printer is correctly defined and that it is linked to the SAPLPD.
  
  
  
  Update SAPLPD:
  
  Make sure you are using the latest version of SAPLPD. Sometimes, updating to the latest version can resolve compatibility issues.
  
  
  
  Check User Permissions:
  
  Verify that the user has the necessary permissions to access the printer and perform printing tasks.
  
  
  
  Network Configuration:
  
  Ensure that there are no firewall or network issues preventing communication between the SAP system and the SAPLPD.
  
  
  
  Test Connection:
  
  After making changes, test the connection to see if the issue is resolved. You can do this by trying to print a test page from the SAP system.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SAPLPD and printing issues. SAP frequently updates their knowledge base with solutions to common problems.
  Documentation: Refer to the official SAP documentation for SAPLPD for detailed configuration instructions and troubleshooting steps.
  Community Forums: Consider visiting SAP community forums or support channels where other users may have encountered similar issues and shared their solutions.
  
  By following these steps, you should be able to resolve the PO385 error and successfully configure authenticated connections for SAPLPD.