How To Fix PO352 - You are not authorized to print to device &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PO - Spooler message

  • Message number: 352

  • Message text: You are not authorized to print to device &

  • Show details Hide details
  • What causes this issue?

    You have no authorization to print to this device.

    System Response

    Nothing is printed.

    How to fix this error?

    Choose another device or ask your system administrator to give you
    authorization for this printer (Example: Authorization S_SPO_DEV_AL).

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PO352 - You are not authorized to print to device & ?

    The SAP error message PO352, which states "You are not authorized to print to device &," typically indicates that the user does not have the necessary permissions to print to the specified output device. This can occur in various scenarios, such as when trying to print purchase orders, invoices, or other documents.

    Cause:

    1. Authorization Issues: The user lacks the required authorization to access the specified printer or output device.
    2. Device Configuration: The printer may not be correctly configured in the SAP system, or the user may not be assigned to the correct output device.
    3. User Roles: The user's role may not include printing permissions for the specific device or document type.
    4. Device Status: The printer may be offline or not available for use.

    Solution:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after encountering the error to check for authorization issues.
      • Review the user's roles and authorizations in transaction code PFCG to ensure they have the necessary permissions to print to the specified device.
    2. Review Printer Configuration:

      • Go to transaction code SPAD to check the configuration of the output device.
      • Ensure that the printer is correctly set up and that the user is assigned to the appropriate output device.
    3. Assign Output Device:

      • If the user needs access to a specific printer, an administrator can assign the user to that printer in the user profile or through the output device configuration.
    4. Check Device Status:

      • Ensure that the printer is online and available. Check the physical printer status and network connectivity.
    5. Consult with SAP Basis Team:

      • If the issue persists, it may be necessary to involve the SAP Basis team to investigate further, especially if there are underlying system issues or configurations that need to be addressed.

    Related Information:

    • Transaction Codes:
      • SU53: Display Authorization Check
      • PFCG: Role Maintenance
      • SPAD: Spool Administration
    • User Roles: Ensure that the user has the necessary roles assigned that include printing permissions.
    • Documentation: Refer to SAP documentation or help resources for detailed information on user authorizations and printer configurations.

    By following these steps, you should be able to resolve the PO352 error and enable the user to print to the desired output device.

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