How To Fix PO350 - Device & is not a permitted print destination


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PO - Spooler message

  • Message number: 350

  • Message text: Device & is not a permitted print destination

  • Show details Hide details
  • What causes this issue?

    The device specified cannot be used for printing. It may be a device
    for archiving.

    System Response

    Nothing is printed.

    How to fix this error?

    Select a device which you are allowed to use for direct printing.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PO350 - Device & is not a permitted print destination ?

    The SAP error message "PO350 Device & is not a permitted print destination" typically occurs when the system is unable to recognize or allow the specified print device for printing. This can happen for various reasons, including configuration issues or user permissions.

    Causes:

    1. Incorrect Printer Configuration: The printer may not be properly configured in the SAP system.
    2. User Permissions: The user may not have the necessary permissions to access the specified print device.
    3. Device Type Issues: The device type associated with the printer may not be correctly set up or may not match the printer's capabilities.
    4. Output Device Not Defined: The output device may not be defined in the SAP system or may be inactive.
    5. Client-Specific Settings: The printer may be restricted to a specific client or user group.

    Solutions:

    1. Check Printer Configuration:

      • Go to transaction code SPAD (Spool Administration).
      • Verify that the printer is correctly configured and active.
      • Ensure that the device type is appropriate for the printer being used.
    2. Review User Permissions:

      • Check if the user has the necessary authorizations to use the specified print device.
      • You can use transaction code SU01 to review user roles and authorizations.
    3. Verify Output Device:

      • Ensure that the output device is defined in the system.
      • Check if the output device is set to "Active" status.
    4. Check Device Type:

      • Ensure that the device type assigned to the printer matches the actual printer capabilities.
      • You can check this in the SPAD transaction under the "Device Types" section.
    5. Client-Specific Settings:

      • If the printer is restricted to a specific client, ensure that the user is logged into the correct client.
      • Check if there are any client-specific settings that might restrict access to the printer.
    6. Test Printing:

      • After making any changes, perform a test print to ensure that the issue is resolved.

    Related Information:

    • Transaction Codes:

      • SPAD: Spool Administration
      • SU01: User Maintenance
      • SP01: Spool Request Management
    • Documentation: Refer to SAP Help documentation for detailed information on printer configuration and spool management.

    • SAP Notes: Check SAP Notes for any known issues or patches related to printing errors.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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