How To Fix PO349 - Output device &1 is locked in the SAP system

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 349

• Message text: Output device &1 is locked in the SAP system

What causes this issue?

The output device was locked by system administration.

System Response

The system creates the spool request but as no output request was
created, the document cannot be printed.

How to fix this error?

Please contact the system administrator if you need to print.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO349 - Output device &1 is locked in the SAP system ?

  Cause:
  The SAP error message PO349 occurs when the output device is locked in the SAP system. This can happen due to various reasons such as a printer error, network connectivity issues, or a user locking the device.
  Solution:
  To resolve the SAP error message PO349, follow the below steps:
  
  
  Check the printer status: Ensure that the printer is turned on and has enough paper and ink. Also, check if there are any error messages on the printer display.
  
  
  Check the network connectivity: Ensure that the printer is connected to the network and has a stable connection. You can also try restarting the printer and the network devices.
  
  
  Check the user lock: Check if any user has locked the output device. You can check this by going to transaction SPAD and selecting the output device. If the device is locked, you can unlock it by selecting the device and clicking on the 'Unlock' button.
  
  
  Check the spool status: Check if there are any spool requests stuck in the queue. You can check this by going to transaction SP01 and checking the spool requests. If there are any requests stuck, you can try deleting them or restarting the spooler.
  
  
  Related Information:
  The SAP error message PO349 is related to output device lock issues in the SAP system. It can cause delays in printing and affect the overall productivity of the system. It is important to resolve this issue as soon as possible to ensure smooth functioning of the SAP system.