How To Fix PO349 - Output device &1 is locked in the SAP system

PO349 - Overview

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 349

• Message text: Output device &1 is locked in the SAP system

What causes this issue?

The output device was locked by system administration.

System Response

The system creates the spool request but as no output request was
created, the document cannot be printed.

How to fix this error?

Please contact the system administrator if you need to print.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

PO349 - Details

• 
  Cause:
  The SAP error message PO349 occurs when the output device is locked in the SAP system. This can happen due to various reasons such as a printer error, network connectivity issues, or a user locking the device.
  
  Solution:
  To resolve the SAP error message PO349, follow the below steps:
  
  
  Check the printer status: Ensure that the printer is turned on and has enough paper and ink. Also, check if there are any error messages on the printer display.
  
  
  Check the network connectivity: Ensure that the printer is connected to the network and has a stable connection. You can also try restarting the printer and the network devices.
  
  
  Check the user lock: Check if any user has locked the output device. You can check this by going to transaction SPAD and selecting the output device. If the device is locked, you can unlock it by selecting the device and clicking on the 'Unlock' button.
  
  
  Check the spool