How To Fix PO021 - Get info from &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 021

• Message text: Get info from &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO021 - Get info from &1 ?

  The SAP error message PO021 ("Get info from &1") typically occurs in the context of purchasing documents, such as purchase orders or purchase requisitions. This error indicates that the system is unable to retrieve the necessary information from the specified source (denoted by &1). The source could be a vendor, material, or another relevant entity.
  Causes:
  
  Missing Master Data: The most common cause is that the required master data (like vendor or material master) is missing or not properly maintained in the system.
  Incorrect Configuration: There may be issues with the configuration settings in the purchasing module that prevent the system from accessing the required data.
  Authorization Issues: The user may not have the necessary authorizations to access the data from the specified source.
  Data Inconsistencies: There could be inconsistencies or errors in the data that prevent the system from retrieving the information.
  System Errors: Occasionally, system errors or bugs can lead to this message being displayed.
  
  Solutions:
  
  Check Master Data: Verify that the relevant master data (vendor, material, etc.) exists and is correctly maintained. Ensure that all necessary fields are filled out.
  Review Configuration: Check the configuration settings in the purchasing module to ensure they are set up correctly. This may involve consulting with your SAP configuration team.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data. This may require coordination with your SAP security team.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the data.
  System Logs: Check the system logs for any additional error messages or information that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and ME23N (Display Purchase Order) to navigate purchasing documents.
  SAP Help Portal: Utilize the SAP Help Portal for documentation related to purchasing and error messages.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team or consult with SAP directly for further assistance.