How To Fix PO012 - Spooler: Character set conversion cannot be carried out (RSPOECONV)

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 012

• Message text: Spooler: Character set conversion cannot be carried out (RSPOECONV)

What causes this issue?

The spool system was not able to perform the character set conversion
required for a particular output request.

System Response

Output request not processed.

How to fix this error?

Use the spool manager to check for the affected output request. Check
the error log of the output request to determine which character set
conversion could not be performed. Correct the problem if possible.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO012 - Spooler: Character set conversion cannot be carried out (RSPOECONV) ?

  The SAP error message PO012, which states "Spooler: Character set conversion cannot be carried out (RSPOECONV)," typically occurs when there is an issue with character set conversion during the spool processing of a print job. This can happen for various reasons, including mismatched character sets between the source and target systems, or unsupported characters in the data being processed.
  Causes:
  
  Character Set Mismatch: The character set of the output data does not match the expected character set of the spool request.
  Unsupported Characters: The data being processed contains characters that cannot be converted to the target character set.
  Incorrect Printer Settings: The printer configuration may not support the character set being used.
  Missing or Incorrect Language Settings: The language settings in the user profile or the print settings may not be correctly configured.
  Corrupted Spool Request: The spool request itself may be corrupted or improperly formatted.
  
  Solutions:
  
  
  Check Character Set Settings:
  
  Verify the character set settings in the SAP system and ensure they match the expected settings for the printer and the data being printed.
  You can check the character set settings in transaction SPAD (Spool Administration).
  
  
  
  Review Printer Configuration:
  
  Ensure that the printer is configured to support the character set being used. This includes checking the device type and the output format.
  In transaction SPAD, check the device type and ensure it is compatible with the character set.
  
  
  
  Adjust User Profile Settings:
  
  Check the user profile settings for the user who is generating the spool request. Ensure that the language and character set settings are correct.
  You can check this in transaction SU01 (User Maintenance).
  
  
  
  Test with Different Data:
  
  Try printing a different document or data set to see if the issue persists. This can help determine if the problem is with specific data or a broader configuration issue.
  
  
  
  Check for Unsupported Characters:
  
  Review the data being printed for any unsupported characters. If necessary, clean or modify the data to remove or replace these characters.
  
  
  
  Update SAP Kernel:
  
  In some cases, updating the SAP kernel to the latest version can resolve issues related to character set conversions.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SU01: User Maintenance
  SP01: Spool Request Management
  
  
  
  SAP Documentation: Refer to the official SAP documentation for more details on spool processing and character set handling.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.