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How To Fix PO009 - Spooler: Request is being processed or is locked (RSPOEBUSY)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PO - Spooler message

  • Message number: 009

  • Message text: Spooler: Request is being processed or is locked (RSPOEBUSY)

  • Show details Hide details
  • What causes this issue?

    A spool system object or resource was found to be locked by or held by
    another process.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    This error is issued by low-level spool system code and suggests that a
    system problem has occurred. Check the SAP system log for messages
    that may indicated the nature of the problem.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PO009 - Spooler: Request is being processed or is locked (RSPOEBUSY) ?

    The SAP error message PO009, which states "Spooler: Request is being processed or is locked (RSPOEBUSY)," typically occurs when a spool request is currently being processed or is locked by another user or process. This can happen in various scenarios, such as when a user tries to access or delete a spool request that is still in use.

    Causes:

    1. Spool Request in Use: The spool request is currently being processed by the system, and another action cannot be performed on it until the processing is complete.
    2. Locking Mechanism: The spool request may be locked due to a previous operation that has not yet completed, or it may be locked by another user.
    3. Long Processing Time: If the spool request is taking a long time to process, it may appear as if it is locked.
    4. System Issues: There may be underlying system issues or configuration problems that are causing the spool request to hang or not complete.

    Solutions:

    1. Wait and Retry: If the spool request is being processed, wait for a few moments and then try to access or delete the request again.
    2. Check Spool Status: Use transaction code SP01 to check the status of the spool request. This will give you information about whether it is still processing or if it has completed.
    3. Release Locks: If you have access, you can check for locks using transaction code SM12 to see if there are any locks on the spool request. If you find locks that are no longer needed, you can release them.
    4. Check Background Jobs: If the spool request is related to a background job, check the status of the job using transaction code SM37. If the job is still running, you may need to wait for it to complete.
    5. System Restart: In some cases, if the spool system is not functioning correctly, a restart of the SAP system or the spool service may be necessary. This should be done with caution and typically requires administrative privileges.
    6. Contact Support: If the issue persists and you are unable to resolve it, consider reaching out to your SAP Basis team or SAP support for further assistance.

    Related Information:

    • Transaction Codes:
      • SP01: Display Spool Requests
      • SM12: Display and Manage Locks
      • SM37: Monitor Background Jobs
    • Spool Administration: Familiarize yourself with spool administration in SAP, which can help in managing and troubleshooting spool requests effectively.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to spool processing or the PO009 error.

    By following these steps, you should be able to diagnose and resolve the PO009 error in SAP.

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