How To Fix PN809 - Internal error: No entry in table PTAB on &1 for personnel number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PN -

• Message number: 809

• Message text: Internal error: No entry in table PTAB on &1 for personnel number &2

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Internal notes:
The internal table PTAB is the result of a PROVIDE for infotypes 0001
and 0007.
Has the internal table PTAB been correctly filled?
Are infotypes 0001 and 0007 available for the personnel number on the
specified date?
Is data stored for the employee before his or her date of entry?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PN809 - Internal error: No entry in table PTAB on &1 for personnel number &2 ?

  The SAP error message PN809 "Internal error: No entry in table PTAB on &1 for personnel number &2" typically indicates that the system is unable to find a specific entry in the PTAB table for the given personnel number. This can occur in various scenarios, particularly when dealing with personnel administration or payroll processing.
  Causes:
  
  Missing Data: The personnel number specified does not have an entry in the PTAB table, which is used for storing personnel-related data.
  Data Inconsistency: There may be inconsistencies in the data, such as missing infotypes or incorrect configurations.
  Authorization Issues: The user may not have the necessary authorizations to access the data for the specified personnel number.
  System Errors: There could be a temporary system error or inconsistency in the database.
  
  Solutions:
  
  Check Personnel Number: Verify that the personnel number provided in the error message is correct and exists in the system.
  Review PTAB Table: Use transaction SE11 or SE16 to check the PTAB table for the specified personnel number. Ensure that there are valid entries for that personnel number.
  Check Infotypes: Ensure that all necessary infotypes for the personnel number are correctly maintained. Missing infotypes can lead to this error.
  Data Consistency Check: Run consistency checks for the personnel administration data to identify and rectify any inconsistencies.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data for the specified personnel number.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Restart: If the issue seems to be a temporary system error, consider restarting the relevant application server or consulting with your SAP Basis team.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the personnel data.
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant logs.
  Documentation: Review SAP documentation related to personnel administration and the PTAB table for more context on how it is used within the system.
  
  By following these steps, you should be able to identify the root cause of the PN809 error and implement a suitable solution.