How To Fix PN327 - Could not load the payroll results

SAP Error Message - Details

• Message type: E = Error

• Message class: PN -

• Message number: 327

• Message text: Could not load the payroll results

What causes this issue?

The payroll results for a personnel number are loaded into a local
buffer before being evaluated. However, no data could be found.
This often occurs if an old payroll results directory still exists for
the personnel number but no data is stored on the payroll cluster.
Activate the "update" option to delete the old directory.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PN327 - Could not load the payroll results ?

  The SAP error message "PN327 Could not load the payroll results" typically occurs in the context of payroll processing within the SAP system. This error indicates that the system is unable to retrieve or load the payroll results for a specific employee or group of employees. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Missing Payroll Results: The payroll results for the specified period may not have been generated or saved correctly.
  Incorrect Selection Criteria: The selection criteria used to retrieve payroll results may be incorrect or too restrictive.
  Authorization Issues: The user may not have the necessary authorizations to view or access payroll results.
  Data Consistency Issues: There may be inconsistencies or errors in the payroll data that prevent it from being loaded.
  Technical Issues: There could be underlying technical issues, such as database problems or system configuration errors.
  
  Solutions:
  
  Check Payroll Results: Verify that payroll results have been generated for the relevant period. You can do this by navigating to the payroll results table (e.g., using transaction code PC_PAYRESULT).
  Review Selection Criteria: Ensure that the selection criteria used to retrieve payroll results are correct. Adjust the criteria if necessary.
  Authorization Check: Confirm that the user has the appropriate authorizations to access payroll results. This may involve checking user roles and permissions.
  Run Payroll Again: If payroll results are missing, consider re-running the payroll process for the affected period to generate the results.
  Check for Errors: Look for any error messages or logs that may indicate issues during the payroll processing. This can help identify specific problems that need to be addressed.
  Consult Technical Support: If the issue persists, it may be necessary to consult with your SAP technical support team or SAP Basis team to investigate any underlying technical issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PC_PAYRESULT (to view payroll results) and PC00_M99_CWTR (to run payroll).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to payroll processing and error handling for more detailed guidance.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.