How To Fix PN328 - No payroll results are available

SAP Error Message - Details

• Message type: E = Error

• Message class: PN -

• Message number: 328

• Message text: No payroll results are available

What causes this issue?

No payroll results are stored on the payroll cluster for the current
personnel number.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PN328 - No payroll results are available ?

  The SAP error message PN328 ("No payroll results are available") typically occurs in the context of payroll processing within the SAP Human Capital Management (HCM) module. This error indicates that the system cannot find any payroll results for the specified employee or period. Here are some common causes, potential solutions, and related information:
  Causes:
  
  No Payroll Run Executed: The most common reason for this error is that a payroll run has not been executed for the employee in question for the specified period.
  Incorrect Selection Criteria: The selection criteria used to retrieve payroll results may be incorrect, such as the wrong employee number, period, or payroll area.
  Data Not Yet Processed: The payroll results may not have been processed or saved correctly due to errors during the payroll run.
  Authorization Issues: The user may not have the necessary authorizations to view payroll results for the specified employee.
  Technical Issues: There may be technical issues or inconsistencies in the database that prevent the retrieval of payroll results.
  
  Solutions:
  
  Check Payroll Run: Verify that a payroll run has been executed for the employee and the specified period. You can do this by checking the payroll logs or using transaction codes like PC00_MXX_CALC or PC00_MXX_RESULT.
  Review Selection Criteria: Ensure that the selection criteria (employee number, period, payroll area) are correct. Double-check the input values to make sure they match the expected data.
  Re-run Payroll: If no payroll results exist, you may need to execute the payroll run again for the relevant period. Ensure that there are no errors during the payroll processing.
  Check Authorizations: Confirm that the user has the necessary authorizations to access payroll results. This may involve checking user roles and permissions in the SAP system.
  Consult Technical Support: If the issue persists, it may be necessary to consult with your SAP technical support team to investigate any underlying technical issues or database inconsistencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  PC00_MXX_CALC: For executing payroll.
  PC00_MXX_RESULT: For viewing payroll results.
  PA20/PA30: For employee master data.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to payroll processing and the PN328 error.
  Documentation: Review SAP documentation and user guides related to payroll processing for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the PN328 error and take appropriate action to resolve it.