How To Fix /PMG/GE_MMP_MESSAGE002 - Parent Master Policy does not exist on effective date

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_MMP_MESSAGE -

• Message number: 002

• Message text: Parent Master Policy does not exist on effective date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_MMP_MESSAGE002 - Parent Master Policy does not exist on effective date ?

  The SAP error message /PMG/GE_MMP_MESSAGE002 indicates that there is an issue with the Parent Master Policy not existing on the effective date specified in the transaction or process you are trying to execute. This error typically arises in the context of managing insurance policies or financial products within the SAP system, particularly in modules related to insurance or financial services.
  Cause:
  
  Missing Parent Policy: The parent master policy that you are trying to reference does not exist in the system for the specified effective date.
  Incorrect Effective Date: The effective date you are using may not align with the validity period of the parent policy.
  Data Entry Error: There may be a typographical error in the policy number or other identifiers.
  Policy Deactivation: The parent policy may have been deactivated or deleted in the system.
  Configuration Issues: There may be configuration issues in the SAP system that prevent the recognition of the parent policy.
  
  Solution:
  
  Verify Parent Policy: Check if the parent master policy exists in the system. You can do this by searching for the policy using the relevant transaction codes (e.g., using the policy management transaction).
  Check Effective Date: Ensure that the effective date you are using is correct and falls within the validity period of the parent policy.
  Correct Data Entry: Double-check the policy number and other identifiers for any typographical errors.
  Review Policy Status: Confirm that the parent policy is active and has not been deactivated or deleted.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP administrator or technical team to review the settings related to policy management.
  Documentation and Support: Refer to SAP documentation for further insights or reach out to SAP support for assistance if the issue persists.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for policy management, such as IP01 (Create Policy), IP02 (Change Policy), and IP03 (Display Policy).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary permissions to access and manage the policies in question.
  Training and Documentation: Review any training materials or documentation related to policy management in your organization to ensure compliance with processes.
  
  By following these steps, you should be able to identify the root cause of the error and implement the appropriate solution.