How To Fix /PMG/GE_MMP_MESSAGE001 - Parent Master Policy and Child Master Policy templates do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_MMP_MESSAGE -

• Message number: 001

• Message text: Parent Master Policy and Child Master Policy templates do not match

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_MMP_MESSAGE001 - Parent Master Policy and Child Master Policy templates do not match ?

  The SAP error message /PMG/GE_MMP_MESSAGE001 indicates that there is a mismatch between the Parent Master Policy and the Child Master Policy templates in the SAP system. This error typically arises in the context of managing insurance policies or similar financial products where hierarchical relationships between policies are established.
  Cause:
  
  Template Mismatch: The structure or attributes defined in the Parent Master Policy template do not align with those in the Child Master Policy template. This could include differences in fields, data types, or mandatory fields.
  Configuration Issues: There may be configuration discrepancies in the policy management settings that lead to the templates not being compatible.
  Data Entry Errors: Incorrect data entry while creating or modifying the policies can lead to this mismatch.
  Versioning Issues: If the templates have been updated or changed, and the child policies have not been updated accordingly, this can lead to mismatches.
  
  Solution:
  
  Review Templates: Check the configuration of both the Parent and Child Master Policy templates. Ensure that they have the same structure, fields, and data types.
  Update Child Policies: If the Parent template has been modified, ensure that all Child Master Policies are updated to reflect these changes.
  Consistency Check: Run consistency checks in the SAP system to identify any discrepancies between the templates and the policies.
  Consult Documentation: Refer to SAP documentation or configuration guides specific to your version of the system for detailed instructions on how to align the templates.
  Error Logs: Check the error logs for additional details that might provide insights into the specific nature of the mismatch.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for assistance in resolving the mismatch.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide patches and updates.
  Training and Documentation: Ensure that users involved in policy management are trained on the correct procedures for creating and managing policies to minimize errors.
  Testing Environment: If possible, replicate the issue in a testing environment to better understand the cause without affecting production data.
  
  By following these steps, you should be able to identify and resolve the mismatch between the Parent and Child Master Policy templates in your SAP system.