How To Fix /PMG/GE_ENH067 - Dual Control Active, Work Flow triggered for user: & (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_ENH -

• Message number: 067

• Message text: Dual Control Active, Work Flow triggered for user: & (&)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_ENH067 - Dual Control Active, Work Flow triggered for user: & (&) ?

  The SAP error message /PMG/GE_ENH067 Dual Control Active, Work Flow triggered for user: & (&) typically relates to the dual control mechanism in SAP, which is a security feature designed to ensure that certain sensitive actions require approval from multiple users. This is often used in financial transactions, user access changes, and other critical operations to prevent fraud and errors.
  Cause:
  
  Dual Control Configuration: The error indicates that dual control is active for the user or transaction in question. This means that the action being attempted requires approval from another user before it can be completed.
  Workflow Triggered: The system has triggered a workflow process that requires the designated approver to review and approve the action.
  
  Solution:
  
  Identify the Approver: Determine who the designated approver is for the dual control process. This information can usually be found in the configuration settings for dual control in your SAP system.
  Notify the Approver: Inform the approver that there is a pending action that requires their attention. They will need to log into the SAP system and approve the workflow.
  Check Workflow Status: Use transaction codes like SWI1 (Work Item Selection) to check the status of the workflow and see if there are any pending items that need to be addressed.
  Review Configuration: If you believe that the dual control should not be active for this transaction or user, review the configuration settings in the SAP system. This may involve checking the settings in the relevant customizing transactions (e.g., SPRO for configuration).
  Testing: After the approver has completed their action, test the transaction again to ensure that the issue is resolved.
  
  Related Information:
  
  Dual Control in SAP: This is a feature that can be configured in various modules, including Financial Accounting (FI), Controlling (CO), and others. It is essential for compliance and security.
  Workflow Management: Understanding how workflows are managed in SAP can help in troubleshooting similar issues. Familiarize yourself with transaction codes related to workflow management, such as SWI1, SWI2_FREQ, and SWI6.
  User Roles and Authorizations: Ensure that the users involved have the appropriate roles and authorizations to perform their tasks in the dual control process.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis or security team for further investigation.