How To Fix /PMG/GE_ENH065 - Deductible defaulted from Master Policy

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_ENH -

• Message number: 065

• Message text: Deductible defaulted from Master Policy

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_ENH065 - Deductible defaulted from Master Policy ?

  The SAP error message /PMG/GE_ENH065 Deductible defaulted from Master Policy typically occurs in the context of insurance or financial services modules within SAP, particularly when dealing with policies that have deductibles associated with them. This error indicates that the system is defaulting the deductible value from the master policy instead of using a specific value that may have been intended for the current transaction or policy.
  Cause:
  
  Master Policy Configuration: The master policy may have a default deductible set, and the system is configured to pull this value when a specific deductible is not provided in the transaction.
  Missing Deductible Information: The transaction or policy being processed may not have a deductible specified, leading the system to revert to the master policy's default.
  Data Entry Error: There may be an oversight in data entry where the deductible was not filled in or was incorrectly entered.
  Policy Settings: The settings in the policy configuration may dictate that the deductible should always default to the master policy.
  
  Solution:
  
  Check Policy Configuration: Review the master policy settings to understand the default deductible value. If this is not intended, you may need to adjust the master policy configuration.
  Specify Deductible: Ensure that the deductible is explicitly specified in the transaction or policy being processed. This may involve entering the correct deductible amount in the relevant fields.
  Review Transaction Data: Go through the transaction data to ensure that all required fields, including the deductible, are filled out correctly.
  Consult Documentation: Refer to SAP documentation or your organization's guidelines for handling deductibles in policies to ensure compliance with the expected processes.
  System Configuration: If the issue persists, it may require adjustments in the system configuration or settings by an SAP administrator or consultant.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling deductibles in policies.
  User Manuals: Consult user manuals or training materials specific to the insurance module in SAP for detailed instructions on managing policies and deductibles.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support or your organization's IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.