How To Fix /PMG/CHN_LOG_MESSAGE006 - Master Policy number is initial

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/CHN_LOG_MESSAGE -

• Message number: 006

• Message text: Master Policy number is initial

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/CHN_LOG_MESSAGE006 - Master Policy number is initial ?

  The SAP error message /PMG/CHN_LOG_MESSAGE006 indicating that the "Master Policy number is initial" typically arises in the context of SAP's Policy Management or Insurance modules. This error suggests that a required field, specifically the Master Policy number, has not been populated or is missing in the transaction you are trying to execute.
  Cause:
  
  Missing Input: The Master Policy number field is required for the transaction, and it has not been filled in.
  Incorrect Configuration: There may be configuration issues in the system that prevent the Master Policy number from being recognized or retrieved.
  Data Entry Error: The user may have overlooked entering the Master Policy number or entered it incorrectly.
  
  Solution:
  
  Check Input Fields: Ensure that the Master Policy number field is filled in correctly. If you are entering data manually, double-check for typos or omissions.
  Review Transaction Steps: Go through the steps of the transaction to ensure that all required fields are filled out correctly before proceeding.
  Consult Documentation: Refer to the relevant SAP documentation or user manuals for guidance on the specific transaction you are working with.
  System Configuration: If you suspect a configuration issue, consult with your SAP administrator or technical team to verify that the system is set up correctly to handle Master Policy numbers.
  Error Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to this error message in the SAP Support Portal. There may be specific patches or updates that address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and found solutions.
  Training: If this error is common in your organization, consider providing training for users on how to properly enter and manage policy numbers in the system.
  
  If the issue persists after following these steps, it may be necessary to escalate the problem to your SAP support team for further investigation.