How To Fix /PMG/CHN_LOG_MESSAGE008 - Change log comparison is supported only for master policies.

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/CHN_LOG_MESSAGE -

• Message number: 008

• Message text: Change log comparison is supported only for master policies.

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/CHN_LOG_MESSAGE008 - Change log comparison is supported only for master policies. ?

  The SAP error message /PMG/CHN_LOG_MESSAGE008 Change log comparison is supported only for master policies typically occurs in the context of the SAP Policy Management module, particularly when dealing with change logs for policies. This error indicates that the operation you are trying to perform is only applicable to master policies and not to other types of policies (like sub-policies or child policies).
  Cause:
  
  Policy Type: The error arises when you attempt to perform a change log comparison on a policy that is not classified as a master policy. In SAP, master policies are the primary policies that can have sub-policies linked to them.
  Configuration Issue: There may be a configuration issue where the system is not recognizing the policy as a master policy due to incorrect settings or data inconsistencies.
  
  Solution:
  
  Verify Policy Type: Check the type of policy you are working with. Ensure that you are trying to perform the change log comparison on a master policy. You can do this by navigating to the policy details in the SAP system and confirming its classification.
  Use Master Policies: If you need to perform a change log comparison, ensure that you are selecting a master policy for this operation.
  Check Configuration: If you believe the policy should be a master policy, review the configuration settings in the SAP system to ensure that it is set up correctly. This may involve checking the policy hierarchy and ensuring that the policy is defined as a master policy in the system.
  Consult Documentation: Refer to the SAP documentation or help resources for more detailed information on policy management and the specific requirements for change log comparisons.
  Contact Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  SAP Policy Management: Understanding the structure of policies in SAP, including master and sub-policies, is crucial for effective policy management.
  Change Logs: Familiarize yourself with how change logs work in SAP and the specific functionalities available for different types of policies.
  SAP Notes and Knowledge Base: Check for any relevant SAP Notes or articles in the SAP Knowledge Base that may address this error or provide additional context.
  
  By following these steps, you should be able to resolve the error and successfully perform the desired operations on your policies in SAP.