How To Fix /PM0/AOOL_INSR_PLICY118 - More than one policy after positioning (ID=&1, EffDat=&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/AOOL_INSR_PLICY -

• Message number: 118

• Message text: More than one policy after positioning (ID=&1, EffDat=&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/AOOL_INSR_PLICY118 - More than one policy after positioning (ID=&1, EffDat=&2) ?

  The SAP error message /PM0/AOOL_INSR_PLICY118 indicates that there is an issue with the insurance policy data in the system. Specifically, the error states that there is more than one policy found after positioning, which can occur when the system is trying to retrieve a specific insurance policy based on the provided ID and effective date.
  Cause:
  
  Duplicate Policies: The most common cause of this error is that there are multiple insurance policies in the system that match the criteria specified (ID and effective date). This can happen due to data entry errors, system migrations, or incorrect policy configurations.
  Data Integrity Issues: There may be inconsistencies in the database that lead to multiple records being returned for a single query.
  Incorrect Query Logic: The logic used to retrieve the policy may not be correctly filtering the results, leading to multiple entries being returned.
  
  Solution:
  
  
  Check for Duplicate Policies: 
  
  Use transaction codes like SE16 or SE11 to access the relevant database tables (e.g., T_Policy) and check for duplicate entries with the same ID and effective date.
  If duplicates are found, determine which records are valid and which should be deleted or merged.
  
  
  
  Data Cleanup: 
  
  If duplicates are identified, you may need to clean up the data by removing or archiving the unnecessary records. Ensure that you have backups before making any deletions.
  If the duplicates are due to a data migration issue, consider running a data correction program or script to resolve the inconsistencies.
  
  
  
  Review Configuration: 
  
  Check the configuration settings for the insurance module to ensure that policies are being created and managed correctly.
  Ensure that the effective date logic is correctly implemented in the system.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or notes related to this specific error message for any additional insights or recommended actions.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after checking for duplicates and cleaning up the data, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and others that may help in analyzing the data.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  Testing: After making changes, ensure to test the system thoroughly to confirm that the error has been resolved and that the policies are functioning as expected.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.