How To Fix /PM0/ALT_CM_MESSAGE014 - Error in service for determination of premium deposit data

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ALT_CM_MESSAGE -

• Message number: 014

• Message text: Error in service for determination of premium deposit data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ALT_CM_MESSAGE014 - Error in service for determination of premium deposit data ?

  The SAP error message /PM0/ALT_CM_MESSAGE014 typically indicates an issue related to the determination of premium deposit data in the context of the SAP system, particularly in the area of insurance or financial services. This error can arise due to various reasons, including configuration issues, missing data, or problems with the underlying business logic.
  Possible Causes:
  
  
  Configuration Issues: The system may not be properly configured to determine premium deposit data. This could involve missing or incorrect settings in the relevant customizing transactions.
  
  
  Missing Master Data: Required master data (such as customer data, policy data, or product data) may be incomplete or missing, which can prevent the system from calculating or retrieving the necessary premium deposit information.
  
  
  Business Logic Errors: There may be issues in the business logic or rules defined for premium deposit determination, leading to errors during processing.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the data required for premium deposit determination.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server, that are affecting the retrieval of premium deposit data.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings related to premium deposit determination in the relevant customizing transactions (e.g., SPRO). Ensure that all necessary settings are correctly defined.
  
  
  Verify Master Data: Ensure that all required master data is complete and accurate. Check for missing or incorrect entries in customer, policy, or product master data.
  
  
  Review Business Logic: If there are custom developments or enhancements related to premium deposit determination, review the code for any potential errors or issues.
  
  
  Check Authorizations: Verify that the user encountering the error has the necessary authorizations to access the relevant data and perform the required actions.
  
  
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages or stack traces that can provide additional context about the error.
  
  
  SAP Notes and Support: Search for relevant SAP Notes that may address this specific error message. If the issue persists, consider reaching out to SAP Support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SLG1 (Application Log), and SE80 (Object Navigator) for debugging and configuration purposes.
  Documentation: Review SAP documentation related to premium deposit determination and insurance processing for additional insights and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement an appropriate solution.