How To Fix /PM0/ALT_CM_MESSAGE013 - Error in service for determination of policy loan data

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ALT_CM_MESSAGE -

• Message number: 013

• Message text: Error in service for determination of policy loan data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ALT_CM_MESSAGE013 - Error in service for determination of policy loan data ?

  The SAP error message /PM0/ALT_CM_MESSAGE013 typically indicates an issue related to the determination of policy loan data in the context of the SAP Policy Management module. This error can arise due to various reasons, including configuration issues, missing data, or system inconsistencies.
  Possible Causes:
  
  Configuration Issues: The configuration settings for policy loans may not be set up correctly in the system.
  Missing Data: Required data for the policy or loan may be missing or incomplete, such as policy details, loan terms, or customer information.
  Authorization Issues: The user may not have the necessary permissions to access the required data or perform the operation.
  System Errors: There may be underlying system errors or inconsistencies that are causing the service to fail.
  Custom Code Issues: If there are any custom developments or enhancements related to policy loans, they may be causing the error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for policy loans in the SAP system. Ensure that all necessary parameters are correctly set up.
  Data Validation: Verify that all required data for the policy and loan is present and accurate. This includes checking policy details, customer information, and loan parameters.
  User Authorization: Ensure that the user encountering the error has the appropriate authorizations to access the necessary data and perform the required actions.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages or stack traces that can provide additional context about the issue.
  Debugging: If you have access to the development environment, consider debugging the relevant function modules or methods to identify where the error is occurring.
  Consult Documentation: Refer to SAP documentation or notes related to policy loans and the specific error message for any known issues or patches.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SLG1 for logs, and SE80 for debugging.
  SAP Notes: Search for SAP Notes related to /PM0/ALT_CM_MESSAGE013 in the SAP Support Portal for any specific fixes or recommendations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the error related to policy loan data determination in SAP.