How To Fix /PM0/ABU_CHECKS012 - Approval workflow started (dual control principle)

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABU_CHECKS -

• Message number: 012

• Message text: Approval workflow started (dual control principle)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABU_CHECKS012 - Approval workflow started (dual control principle) ?

  The SAP error message /PM0/ABU_CHECKS012 indicates that an approval workflow has been initiated based on the dual control principle. This principle is often implemented in systems to ensure that critical actions, such as financial transactions or changes to sensitive data, require approval from two different users to enhance security and prevent fraud.
  Cause:
  The error message typically arises in the following scenarios:
  
  Dual Control Configuration: The system is configured to require dual control for certain actions, and the workflow has been triggered as a result.
  Pending Approval: The action you attempted to perform is pending approval from another user, and you may not have the necessary permissions to proceed without that approval.
  Workflow Settings: The workflow settings may not be correctly configured, leading to unexpected behavior.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Workflow Status: Verify the status of the approval workflow. You may need to check the workflow inbox or the relevant transaction code (e.g., SWI1) to see if there are pending approvals.
  
  
  Contact Approver: If you are waiting for approval, contact the designated approver to ensure they are aware of the pending request and can take action.
  
  
  Review Configuration: If you are an administrator, review the dual control configuration settings in the system. Ensure that the workflow is set up correctly and that the appropriate users are assigned as approvers.
  
  
  User Permissions: Ensure that you have the necessary permissions to perform the action you are attempting. If you lack the required roles, you may need to request access from your system administrator.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines regarding the dual control principle and approval workflows for specific instructions related to your implementation.
  
  
  Debugging: If the issue persists and seems to be a technical problem, consider debugging the workflow or consulting with your SAP Basis or technical team to investigate further.
  
  
  Related Information:
  
  Dual Control Principle: This is a security measure that requires two individuals to approve a transaction or change, reducing the risk of fraud or errors.
  Workflow Management: Understanding how workflows are managed in SAP can help in troubleshooting issues related to approvals.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) and SWI2_FREQ (Work Items by Frequency) to monitor and manage workflows.
  
  If you continue to experience issues or if the error message does not resolve, consider reaching out to SAP support or your internal IT support team for further assistance.