How To Fix /PM0/ABU_CHECKS014 - Application will be forwarded due to dual-control principle

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABU_CHECKS -

• Message number: 014

• Message text: Application will be forwarded due to dual-control principle

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABU_CHECKS014 - Application will be forwarded due to dual-control principle ?

  The SAP error message /PM0/ABU_CHECKS014 Application will be forwarded due to dual-control principle is related to the dual-control principle, which is a security feature in SAP that requires two users to approve certain actions or transactions. This principle is often implemented in sensitive areas such as financial transactions, procurement, and other critical business processes to prevent fraud and ensure accountability.
  Cause:
  The error occurs when a user attempts to perform an action that is subject to the dual-control principle, but the necessary approvals or conditions for that action have not been met. This could happen in scenarios such as:
  
  A user tries to release a purchase order or a payment without the required approval from another authorized user.
  The system is configured to require dual control for specific transactions, and the current user does not have the necessary permissions to complete the action without the second user's approval.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Roles and Authorizations: Ensure that the user attempting the action has the appropriate roles and authorizations to perform the transaction. If they are supposed to have dual control, ensure that the second user is available to approve the action.
  
  
  Obtain Approval: If the action requires approval from another user, reach out to that user to complete the necessary approval process. This may involve logging into the system and approving the transaction.
  
  
  Review Configuration: If you believe the dual-control requirement is not necessary for the specific transaction, you may need to review the configuration settings in the SAP system. This may involve consulting with your SAP security or configuration team to adjust the dual-control settings.
  
  
  Consult Documentation: Refer to the SAP documentation or your organization's internal guidelines regarding the dual-control principle to understand the specific requirements and processes in place.
  
  
  Contact Support: If the issue persists or if you are unsure about the configuration, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Dual Control Principle: This principle is designed to enhance security and prevent unauthorized actions by requiring multiple approvals for sensitive transactions.
  SAP Authorization Concepts: Understanding how roles and authorizations work in SAP can help in troubleshooting issues related to user permissions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the approval process, such as those for managing user roles and authorizations (e.g., PFCG for role maintenance).
  
  By following these steps, you should be able to address the error message and ensure that the necessary approvals are obtained for the transaction in question.