How To Fix /PM0/ABU_CHECKS011 - Dual control is required; Application &1 policy &2 will be forwarded

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABU_CHECKS -

• Message number: 011

• Message text: Dual control is required; Application &1 policy &2 will be forwarded

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABU_CHECKS011 - Dual control is required; Application &1 policy &2 will be forwarded ?

  The SAP error message /PM0/ABU_CHECKS011 Dual control is required; Application &1 policy &2 will be forwarded typically indicates that a dual control mechanism is in place for certain processes within the SAP system. This is often related to compliance and security measures, ensuring that critical actions (like approvals or changes) are reviewed by more than one person to prevent fraud or errors.
  Cause:
  
  Dual Control Configuration: The system is configured to require dual control for specific applications or policies. This means that certain actions cannot be completed by a single user and require approval or action from another user.
  Policy Settings: The specific application and policy mentioned in the error message have been set up to enforce this dual control requirement.
  User Roles: The user attempting to perform the action may not have the necessary permissions or roles assigned to complete the action without the dual control process.
  
  Solution:
  
  Check User Roles: Ensure that the user has the appropriate roles and permissions to either approve or perform the action that requires dual control.
  Identify the Second User: Determine who the second user is that needs to be involved in the dual control process. This could be a supervisor or another designated approver.
  Follow the Dual Control Process: Complete the necessary steps to involve the second user in the process. This may involve forwarding the application or policy to them for their review and approval.
  Review Configuration: If the dual control requirement is not desired for this application or policy, review the configuration settings in the SAP system to determine if the dual control can be modified or removed. This typically requires administrative access.
  Consult Documentation: Refer to the SAP documentation or your organization's internal guidelines regarding dual control processes to ensure compliance with policies.
  
  Related Information:
  
  Dual Control in SAP: This is a common feature in SAP systems, especially in modules related to finance, procurement, and sensitive data management. It is designed to enhance security and compliance.
  Transaction Codes: Depending on the specific application, you may need to use certain transaction codes to manage user roles, policies, or dual control settings.
  Audit and Compliance: Organizations often implement dual control as part of their audit and compliance strategies, so understanding the implications of changing these settings is important.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or a functional consultant who specializes in the relevant module for further assistance.