How To Fix /PM0/ABT_CM_MESSAGE155 - Sent claims exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABT_CM_MESSAGE -

• Message number: 155

• Message text: Sent claims exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABT_CM_MESSAGE155 - Sent claims exist ?

  The SAP error message /PM0/ABT_CM_MESSAGE155 with the description "Sent claims exist" typically occurs in the context of claims management within SAP, particularly when dealing with the processing of claims that have already been sent or submitted. This error indicates that there are existing claims that have not been fully processed or have been sent but not yet resolved.
  Cause:
  
  Existing Claims: The primary cause of this error is that there are claims that have already been sent to the relevant parties (e.g., insurance companies, vendors) and are still in a pending state.
  Incomplete Processing: The system may not allow further actions on a claim if there are already sent claims that need to be addressed.
  Data Integrity: There may be issues with data integrity or consistency in the claims management module, leading to the system preventing further actions.
  
  Solution:
  
  Check Existing Claims: Review the claims that have been sent. You can do this by navigating to the claims management module and checking the status of the claims. Look for any claims that are still pending or require action.
  Resolve Pending Claims: If there are claims that need to be processed or resolved, take the necessary steps to complete them. This may involve following up with the relevant parties or updating the claim status in the system.
  Consult Documentation: Refer to SAP documentation or user manuals specific to your version of SAP for detailed steps on how to handle claims.
  System Configuration: Ensure that the system is configured correctly for claims processing. Sometimes, configuration issues can lead to such errors.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims management, such as IW21 (Create Notification) or IW22 (Change Notification).
  User Roles: Ensure that you have the appropriate user roles and permissions to view and manage claims.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that can resolve the issue.
  Training: Consider training sessions or workshops on claims management in SAP to better understand the processes and how to handle such errors effectively.
  
  By following these steps, you should be able to address the error message and continue with your claims processing in SAP.