How To Fix /PM0/ABT_CM_MESSAGE156 - You cannot display sent claims

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABT_CM_MESSAGE -

• Message number: 156

• Message text: You cannot display sent claims

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABT_CM_MESSAGE156 - You cannot display sent claims ?

  The SAP error message /PM0/ABT_CM_MESSAGE156 with the description "You cannot display sent claims" typically occurs in the context of the Claims Management module in SAP. This error indicates that the user is attempting to access or display claims that have already been sent, but the system is preventing this action due to certain restrictions or conditions.
  Possible Causes:
  
  
  Authorization Issues: The user may not have the necessary permissions to view sent claims. This could be due to role assignments or authorization objects not being properly configured.
  
  
  Status of the Claim: The claim may be in a status that does not allow it to be displayed. For example, if the claim has been finalized or sent to a third party, the system may restrict access to it.
  
  
  Configuration Settings: There may be specific configuration settings in the Claims Management module that restrict the display of sent claims.
  
  
  Data Integrity Issues: There could be issues with the data integrity or consistency in the database that prevent the display of certain claims.
  
  
  Solutions:
  
  
  Check User Authorizations: Verify that the user has the appropriate roles and authorizations to view sent claims. This can be done by checking the user's profile in the SAP system and ensuring that they have the necessary permissions.
  
  
  Review Claim Status: Check the status of the claim in question. If it is in a status that restricts viewing, you may need to change the status or consult with a supervisor or administrator.
  
  
  Configuration Review: Consult with your SAP administrator or configuration team to review the settings in the Claims Management module. They may need to adjust the configuration to allow for the display of sent claims.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to Claims Management for any specific guidelines or known issues regarding this error message.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance. They may provide insights or patches if it is a known issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Manuals: Review user manuals or training materials related to the Claims Management module for guidance on handling claims and understanding their statuses.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.