How To Fix /PM0/ABT_CM_MESSAGE153 - Reversal notification as of &2 is in hand for policy &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABT_CM_MESSAGE -

• Message number: 153

• Message text: Reversal notification as of &2 is in hand for policy &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABT_CM_MESSAGE153 - Reversal notification as of &2 is in hand for policy &1 ?

  The SAP error message /PM0/ABT_CM_MESSAGE153 indicates that there is a reversal notification pending for a specific policy. This message typically arises in the context of the SAP Policy Management module, particularly when dealing with notifications related to policy transactions.
  Cause:
  The error message is triggered when there is an attempt to process a transaction (like a cancellation or adjustment) for a policy that has an existing reversal notification that has not yet been processed. This means that the system is preventing further actions on the policy until the pending reversal notification is addressed.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Pending Notifications: 
  
  Navigate to the relevant transaction or report in SAP that allows you to view notifications related to the policy in question. This could be through transaction codes like IP03 (Display Notification) or similar, depending on your SAP configuration.
  
  
  
  Process the Reversal Notification:
  
  If you find a pending reversal notification, you will need to process it. This could involve confirming, completing, or otherwise addressing the notification as per your business process.
  
  
  
  Review Policy Status:
  
  Ensure that the policy is in a valid state to accept new transactions after the reversal notification has been processed. 
  
  
  
  Consult Documentation:
  
  Refer to your organization's SAP documentation or user manuals for specific procedures related to handling notifications and policy transactions.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration and business processes.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for policy management and notifications.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that you have the necessary permissions to view and process notifications related to policies.
  Training: If this is a recurring issue, consider additional training for users involved in policy management to better understand the workflow and notification processes.
  
  By following these steps, you should be able to address the error message and continue with your policy management tasks in SAP.