How To Fix /PM0/ABP_BNFCRY_MSG024 - Beneficiary is entered both in the contract and in the coverage

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABP_BNFCRY_MSG -

• Message number: 024

• Message text: Beneficiary is entered both in the contract and in the coverage

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABP_BNFCRY_MSG024 - Beneficiary is entered both in the contract and in the coverage ?

  The SAP error message /PM0/ABP_BNFCRY_MSG024 indicates that there is a conflict in the data entry for beneficiaries in a contract and its associated coverage. Specifically, it means that the same beneficiary has been entered in both the contract and the coverage, which is not allowed in the system.
  Cause:
  This error typically arises due to one of the following reasons:
  
  Duplicate Entry: The same beneficiary has been assigned to both the main contract and the specific coverage within that contract.
  Data Migration Issues: If data was migrated from another system, it may have resulted in duplicate entries.
  User Input Error: A user may have inadvertently entered the same beneficiary in both places during data entry.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Beneficiary Entries:
  
  Check the contract details and the coverage details to identify where the duplicate beneficiary has been entered.
  Navigate to the relevant transaction in SAP where you can view the contract and coverage details.
  
  
  
  Remove Duplicate Beneficiary:
  
  Decide which entry (contract or coverage) should retain the beneficiary.
  Remove the beneficiary from one of the locations (either from the contract or from the coverage).
  
  
  
  Validation:
  
  After making the necessary changes, validate the entries to ensure that the error message no longer appears.
  Save the changes and recheck the contract and coverage to confirm that everything is in order.
  
  
  
  Consult Documentation:
  
  If you are unsure about which beneficiary to keep or how to proceed, consult the relevant SAP documentation or your organization's guidelines regarding beneficiary management.
  
  
  
  Seek Help:
  
  If the issue persists or if you are unable to resolve it, consider reaching out to your SAP support team or a consultant who specializes in SAP insurance or contract management.
  
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like PM01, PM02, etc.) that are used for managing contracts and beneficiaries in SAP.
  Training: If this is a recurring issue, consider training sessions for users on proper data entry practices to avoid similar errors in the future.
  
  By following these steps, you should be able to resolve the error and ensure that your beneficiary data is correctly entered in the SAP system.